Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings, it should also be about driving real business value and creating lasting relationships. And we don’t just stop there. We continue to work closely with our clients, monitoring performance and making ongoing improvements to ensure that they get the most out of our services. We are proud to say that we have helped some of the world’s leading brands improve their Customer Satisfaction Scores, increase their First-Call Resolution rates, and drive down their costs.