Scorebuddy is a complete Call Centre Quality Assurance (QA) Platform that improves customer and agent experience. Our easy-to-use QA solution empowers businesses to improve both customer satisfaction and customer service agent performance through targeted feedback, customisable scorecards and actionable insights. Scorebuddy helps customer-centric organisations deliver consistently high-quality service, reduce training gaps, and drive better business outcomes. Trusted by top global brands, we are committed to making QA simple, flexible, and impactful. Transform your contact centre with Scorebuddy, where customer experience and employee engagement come together to create lasting success. Get started today and elevate your QA strategy.

We believe in change and we think out of the box and work tirelessly to find new ways to apply our tools. We pride ourselves on our ability to prepare fully-customised contact centre services and solutions for small and big organisations.c We are one team with one mission and work in an open and inclusive environment to create value for our clients every day.

Established in 2003 out of a passion to provide world class customer service, we're a dynamic team, eager to provide an outstanding service with integrity at its core. With more than 50 million calls professionally handled since 2003, we have the experience and expertise to handle even the most challenging of calls and we're very good at what we do. We're also available 24 hours a day, 365 days a year, so we'll always be here for you!

The leading provider of Network Call Centre solutions, offering clients unique 24/7/365 UK support, including Inbound/IVR/ACD, Predictive dialler, CTI, Call recording & unlimited MI & managers tools.