If you own a hotel then the people who come to stay at that hotel will expect a certain level of service. Guests will expect a clean room with fresh towels and bedding ready for their use, they will also expect room service and if any maintenance problems occur during their stay they will expect someone to be on hand to sort it out immediately. Hotel guests may not be too worried if a hotel does not have a restaurant, providing there is something suitable nearby, but most people do expect to find a hotel bar where they can relax with a drink in the evenings.