Failing to update an app is sometimes enough to lose users over time. Chatbots, on the other hand, suffers from such no such disadvantages and is very easy for every type of business is to maintain.

When you stop using a Chatbot, it just hangs out in your old messages. Just as you don’t need to download an app to use a chatbot, you don’t need to uninstall it either. When a bot becomes irrelevant, it simply stays in your messages and thus, there i