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The ever changing technological environment around the globe means that the traditional phones are rarely found these days. The current market scenario is such that if a Company wishes to thrive within intense competition, it needs to adopt high level Voice Services. In spite of using the traditional channels, Voice Services use the Internet and IP Network to facilitate voice communication through digital channels. Also known as VoIP (Voice over Internet Protocol) or VaaS (Voice as a Service), these can be used in various forms.
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