ICTInnovations

ICTContact offers cutting-edge contact center software that integrates AI, CRM, and omnichannel communications. Manage voice, WhatsApp, SMS, and email campaigns seamlessly from one platform. Our AI Voice Agent engages in real conversations, accesses CRM data, and efficiently transitions to live agents when needed. With features like progressive and preview dialers, IVR studio, and robust business automation, ICTContact enhances customer interactions and boosts operational efficiency. Experience unparalleled support and scalability with our Enterprise and ITSP Editions, tailored for businesses of all sizes. Transform your customer engagement strategy today!

ICTBroadcast is a white-label, multi-tenant auto dialer and call center software platform — predictive dialing, drag-and-drop IVR, REST API and unified voice / SMS / fax / email — trusted by 1500+ businesses worldwide. From outbound predictive dialing to inbound IVR routing — ICTBroadcast handles every conversation channel your business uses, all from a single, multi-tenant platform built on open-source Asterisk.