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Over the past 25 years, most high-growth companies have realized that effective leadership is about more than just being smart or having a high IQ. You need to be emotionally savvy as well. Having emotional intelligence (or EQ as it’s generally referred to) means being able to understand and manage your emotions in a positive and effective way. Given that positive work environments hinge on having good working relationships, that’s critical. All the more so in times like these when there’s so much anxiety and uncertainty.

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